We use your customer account, email address and order history to run the Winters Washes loyalty rewards programme.

What we store

• Your name and email address.
• Your Winters Washes orders and qualifying items.
• Stamps earned, rewards redeemed and manual corrections made by staff.
• Your email unsubscribe and cookie consent preferences.

Why we use this information

We use this information to calculate stamps, show your rewards card, prevent duplicate rewards, support customer queries and keep an audit trail of loyalty activity.

Qualifying rewards

You receive one stamp for each Winters Washes item we make that is priced at £5 or over. Some promotions may temporarily add extra stamps.

Your choices

You can manage rewards, marketing and order email preferences using the link in our emails or from your customer account footer. You can also contact Winters Washes to ask about access, correction or deletion of your customer data.